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What Is Online CBT Therapy?

YOU are in the right place if you are looking for a REVIEW of online-therapy.com.  Online Therapy uses CBT for treating their clients with mental health issues.  Questions like, what is online CBT therapy, what issues does Online Therapy help with, how much does it cost, and what are customers saying about it along with pros and cons will be included in this review.

Let’s get started.

I want this post to be useful and beneficial to you and me.  That said, I have added affiliate links to this article and would love it if you decide to use them.  😘



Name: Online-Therapy

Website: Online-Therapy.com

Price: Basic $36wk ı Standard $54wk ı Premium $72 wk

Owners: Carl Nordström

Overall Rank: 9.1 / 10

What Is Online CBT Therapy - Online Therapy Logo

When searching online it’s common to type “CBT Therapy” but the word “therapy” is redundant here because CBT stands for Cognitive Behavioral Therapy.  To keep it simple, the rest of this article will state CBT when referring to this psychological treatment.

CBT is widely used in the treatment of mental health issues and is known as a “talking therapy”.  

CBT works towards changing thoughts, feelings, and behaviors that are causing problems in someone’s life.  There are techniques to identify patterns and learn ways to facilitate change.  This is where the CBT therapy and the therapist come in.  

The problems in a person’s life could manifest in different ways, e.g. depression or anxiety.  These mental health issues and others can be helped with CBT therapy.

Let’s look at the full list of mental health issues that Online-Therapy support.

List Of Mental Health Issues Supported

There are a number of mental health issues that can be helped with CBT at Online Therapy, including:

  • Addiction
  • Agoraphobia
  • Anger
  • Anxiety
  • Bipolar
  • BPD (Borderline Personality Disorder)
  • Depression
  • GAD (Generalized Anxiety Disorder)
  • Health Anxiety
  • Insomnia
  • OCD (Obsessive Compulsive Disorder)
  • Panic Attacks
  • PTSD (Post-traumatic Stress Disorder)
  • Relationships
  • Social Anxiety
  • Speech Anxiety
  • Stress
  • Weight Problems

How Does Online-Therapy Work?

Sign-up and you will get full access to their service, which includes:

  • The online program (divided into 8 sections
  • Each section contains information and tools you need to identify and overcome your problems
  • The Program is available in video, audio and/or text
  • Daily (Monday- Friday 8 hours a day and matched to your time zone) contact with your own personal certified therapist
  • Unlimited communication with your therapist through messages and worksheets in each section
  • Your ONLINE THERAPY TOOLBOX – A Daily Journal, Activity Plan, Yoga and Meditation videos and tests to see your progress
  • Standard and Premium membership also includes one 30 minute chat session per week (two chats per week with premium).  The chats are available in video, voice only or text.

The program is guided by Dr. Elizabeth Lombardo, Ph.D. (who has 20+ years experience).  Here she is giving you an introduction to their service and what’s included.

How Do You Get Started?

By clicking the Get Started (*it’s free) button to take you through, you will be shown Additional Information and then you can create your Account.

*The Free Bit includes:

  • Online therapy on a secure and confidential platform
  • 8 easy-to-follow sections, including 25 worksheets
  • Yoga and meditation-videos, journal, activity plan, and tests

Are All Therapists Qualified?


They have a wide range of credentials (academic degrees, licenses or certifications and once you are signed-up you have access to their profile.

Who Is My Therapist?

You will be assigned your personal therapist when you sign-up.

Can I Change My Therapist?

Yes.  Send an email to – info (at) online-therapy .com

Is It Secure And Confidential?

Yes, all your information is sent encrypted to the company’s secure server. Only you and your therapist have access.

What Are Customers Saying About Online-Therapy?

I use a variety of websites to look for what customer’s are saying online about products and services, namely:

  • Better Business Bureau
  • TrustPilot
  • ScamAdviser
  • Shopper Approved
  • Quora
  • Reddit

Let’s take a look.

(1) Better Business Bureau (BBB) – not registered here / no reviews

(2) TrustPilot – not claimed yet / no reviews

What Is Online CBT Therapy - TrustPilot

(3) ScamAdviser – Trust Score = 100%

What Is Online CBT Therapy - Scam Adviser
What Is Online CBT Therapy - Text for Scam Adviser

(4) Shopper Approved

There were mainly 5 and 4 star reviews, some 3 star and one 1 star review.


What Is Online CBT Therapy - 1 Pos Comment


What Is Online CBT Therapy - 2 Pos 3 stars


What Is Online CBT Therapy - Neg review

(5) Quora and (6) Reddit – no mention either positive or negative about Online-Therapy.

I also looked for any negative news articles but found none. 

Let’s get an overview now of the Pros and Cons.

Online-Therapy PROS

PRO #1 – Daily (Monday- Friday 8 hours a day and matched to your time zone) contact with your own personal certified therapist.

PRO #2 – A Complete Therapy Toolbox including the Online CBT program, Daily Journal, Activity Plan, Yoga, and Meditation videos and tests to see your progress.

PRO #3 – 14-day no questions asked money back guarantee.

Online-Therapy CONS

CON #1 – You communicate with your therapist using the worksheets, live chat (video, voice-only or text), and messaging BUT phone and video session not available.

CON #2 – No free trial period.

Con #3 – Weekly prices given for subscriptions but charged monthly, no option to pay weekly.

How Much Does It Cost?

Basic $36wk

Standard $54wk

Premium $72 wk

All Subscription levels include (this is also the Free bit):

  • Online therapy on a secure and confidential platform
  • 8 easy-to-follow sections, including 25 worksheets
  • Yoga and meditation-videos, journal, activity plan, and tests

Add on the following depending on chosen subscription:

Basic: Daily Therapist feedback Monday-Friday.

Standard: (most popular): Daily Therapist feedback Monday-Friday, One therapist Live Chat session a week and support via messaging.

Premium: Daily Therapist feedback Monday-Friday, Two therapist Live Chat session a week, support via messaging and Express Replies.

Forms of payment: Debit Card, Credit Card, PayPal

Customer Support

Thorough and informative Frequently Asked Questions.

Live chat or email if you have further questions.

Is Cancelling Straight Forward?  Yes, click a button on the platform.

Refund Policy?  Yes.  14-day money-back guarantee. 

Note: Partial refunds apply if you have already engaged and used some of the services e.g. live chat or you registered using a free trial.

Does CBT Work?

That’s a HUGELY subjective question.  CBT has been thought of as the “gold” of psychotherapy but there are differing views on that as seen on the NCBI (National Center For Biotechnology Information) article online called:  Why Cognitive Behavioral Therapy Is the Current Gold Standard of Psychotherapy.

So, not even the professionals cannot agree.  It is the nature of the beast.  When it comes to studies and research on the mind and any treatment or therapy for it there will always be opposing views.  Why?  No-one truly knows, for sure, 100% how it (the mind) all works.

Alongside the different views and opinions, both professional and otherwise you have the customer or client to consider when asking about the efficiency of CBT.  Therapy doesn’t work for everyone, for various reasons.  The client may just want to turn up to complain, or they are not honest about their issues or they drop out of the therapy entirely.

Be that as it may, CBT is being widely used and for some years now, which points to a level of effectiveness.  How well that is measured is unclear, nevertheless, there is evidence, as seen in the success stories and reviews given.

Online-Therapy At A Glance


Name: Online-Therapy

Website: online-therapy.com 

Price: Basic $36wk ı Standard $54wk ı Premium $72 wk

Owners: Carl Nordström

Overall Rank: 9.1 / 10

What Is Online CBT Therapy - Donut Rating

My Final Thoughts

Would I recommend Online-Therapy?  YES.  For all the reasons I’ve already given and in addition to these other benefits:

  • You can remain anonymous and choose a nickname, never having to reveal your real name if you don’t want to.

  • If you want or require a certificate after completing the course, email them and they’ll send you one.

  • You can download all videos and audios to work offline.

  • No App needed as their service is optimized for smart phones and tablets from anywhere in the world.

With any self-help service or product you will need to be willing to change and commit to do the work.  Remember, it took you your whole life up until this point to get where you are now. To get where you want to be will also take some time to get there, allow at least a month.  If not longer.  And you will get there.

Speaking of a month, Online-Therapy has 20% off for your first month.  This will drop the price to $28wk for the basic.

The name of The Game is Experience so let us experience Connecting and Sharing. 

Tell me a story or your experience with online therapy.

Save THIS PIN below to your Self-Care or Mental Wellness Board to check later and have the information easily at your finger tips.

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